As a welcome to The Bow Lady, we offer free shipping on all first class orders over $25 (shipped in the continental United States). This is our way of saying Thank You for letting us be YOUR Bow Lady!

All hair bows and headbands offered by The Bow Lady are MADE IN THE USA - St. Louis, Missouri to be exact!

The Bow Lady
4725 Music Lane
St. Louis, MO 63128

Customer Service Line
toll-free 1-866-899-BOWS(2697) or 314-416-8300
cheryl@thebowlady.com

Shipping:

All orders are shipped within 24 hours!

Domestic orders - All First Class orders over $25.00 will receive free shipping. For all First Class orders under $25.00, the shipping charge will be just $3.95. First class orders should arrive within one week. If you choose Priority Mail, a $5.95 shipping charge will apply, and your order should arrive in 2-3 business days. For Express/Overnight orders your cost will be $21.95, and your location will depend on how quickly your order will be received. Feel free to email us if you'd like to know exactly when you can expect you shipment to arrive.

International orders - $25.00 will initially be added to your order with additional calculated charges added if neccessay when your order is ready to ship (depends on destination, but rarely needs additional postage). International orders are shipped Global Priority mail and typically take 6-10 business days. I welcome APO/FPO orders - please choose Priority Mail in the shipping option.

Payment Options:

The Bow Lady offers several payment options! The Bow Lady accepts Visa, MasterCard & Discover credit cards, and payments through PayPal. Yahoo! Secure Server is used when placing your order to ensure the latest security available. The Bow Lady also accepts checks or money orders. To pay by check or money order simply make your selections as usual on the website, but rather than submitting the order, simply print the order and mail it with your payment (your order will be held until your check clears).

Taxes:

All orders shipped in the state of Missouri will be charged the current sales tax rate.

Wholesale:

The Bow Lady offers all of our products wholesale - hair bows, headbands and bow holders. We look forward to hearing from you!

Returns:

The Bow Lady guarantees your satisfaction. If for any reason you are not 100% happy with your purchase, simply send us an email or call us toll-free at 1-866-899-BOWS(2697). Exchanges are never a problem, in case you ordered the wrong size or color. Just send me an email or call so we know to expect your package. All returns must be sent back in a box (not an envelope), and The Bow Lady will cheerfully make an exchange or refund your purchase. And by the way, you can call to let me know you are 100% happy too (and don't forget to call and tell all your Mom friends you know as well)!

By the way, the best presents come with a real bow on top, whether it be a Christmas bow on the Christmas present or a Birthday bow on the Birthday present! Headbands & hair bows are the perfect baby shower gift for the expecting Mom or newborn gift. A guaranteed huge hit!